We are sorry to tell you that your lyft account on hold, which is the process of temporarily restricting your access to Lyft rideshare services. This can be caused by a variety of reasons, including unpaid billings, reported suspicious activity, or possible violations of Lyft's community guidelines.
This means you cannot get a ride and cannot use any other feature of your Lyft account. But no worries, as we consider this an important matter to resolve. We kindly encourage you to contact the Lyft customer support team right away so we can trace the cause of the hold and discuss the best action to take in order to fix it promptly.
Please provide customer support with any data or document you might have to help them promptly resolve the issue. Our team is committed to supporting you throughout this journey in restoring full access to your Lyft account as fast as possible.
We acknowledge and appreciate your cooperation and patience in this matter. We look forward to resolving this issue to your satisfaction.